Video visits for convenient care at home
Schedule follow-up visits with your provider, new medical problems where a referral might be needed, or if you wish to limit your exposure to COVID-19.
Commonly treated conditions
- Acne
- Athlete's Foot
- Canker Sore
- Cold & Flu Symptoms
- Cold Sore
- COVID-19
- Diaper Rash
- Erectile Dysfunction
- Excessive Sweating
- Gastroesophageal Reflux Disease
- Infections (minor)
- Insomnia
- Lice
- Medical Travel Advice
- Pinkeye
- Rash
- Ringworm
- Seasonal & Environmental Allergies
- Shingles
- Sinus Infection
- Stomach Flu
- Stye
- Swimmer's Ear
- Tick Bite
- Urinary Tract Infection
- Yeast Infection
How to get started with a video visit
Create a My 亚搏app官方网站 account
You will need a My 亚搏app官方网站 account to administer a video visit. Sign up here if you don't have an account.
Schedule an appointment
Log into My 亚搏app官方网站 to schedule a video visit. A caregiver will give you a phone call to confirm your appointment.
Check in for your visit
Log into My 亚搏app官方网站 15 minutes prior to your appointment time and click the ECHECK-IN button to let your provider know you are ready to meet.
Do you need an interpreter for your visit?Let your provider’s office know and one will be added during the visit.
How to prepare for your video visit
Before you get started, please ensure that you have the necessary equipment needed for video visits.
What you'll need to get started:
- Internet or wi-fi connection
- My 亚搏app官方网站 account
- Computer, Tablet (iOS or Android), or Smartphone (iPhone or Android)
- Download Video Visit Apps
(for tablet and smartphone users)
MyChart:
ZOOM Cloud Meetings App:
Click to test audio and video.
Additional Documentation
For technical assistance, please call 833-984-2358.
Frequently Asked Questions
You will need:
- You will need a smartphone, tablet, laptop or desktop computer that has a camera/speaker/microphone.
- If you are on a smartphone or tablet, download the ZOOM Cloud Meeting app.
- Disable the pop-up blocker from your internet browser settings.
- Test your system to make sure your picture and sound are working well.
Yes, anyone can request a video visit. You will be contacted by the clinic to review the reason for your visit to ensure you will get the most value from the visit with your provider.
If you need an interpreter, let your provider's office know and one can be added to your video visit.
We want to ensure you are getting the best level of care, so the clinic staff need to understand the reason for your visit. They will reach out to you to schedule the appointment after the request is made online.
Yes, our video visits use end to end encryption and randomly generated meeting passwords. Some features you may be used to if you use ZOOM personally have also been disabled, such as video recording and screen captures.